How to Find Delivered Orders in TEMU? [2024]

TEMU is a popular e-commerce marketplace launched in 2022 that connects buyers and sellers. It has gained significant popularity in a short span of time owing to its wide range of affordable products.

As an online shopping platform, TEMU handles orders right from placement to delivery. As a seller on TEMU, it is important to track your orders especially when they are marked as delivered. This helps you handle returns, refunds or address customer queries appropriately.

This article provides a step-by-step guide on how to find delivered orders as a seller on TEMU marketplace in 2024. We have divided this article into various sections for clarity on this topic.

Benefits of Finding Delivered Orders on TEMU

Here are some prominent benefits of locating your delivered orders on TEMU:

Track Customer Satisfaction

Once an order shows delivered status, you can contact the customer to check if they have received the order and are satisfied with it. This helps build customer loyalty.

Handle Returns Smoothly

If a customer is not happy with the delivered item, they are likely to initiate a return/refund. Finding delivered orders help address such issues proactively.

Offer Warranties

If your products come with a warranty, tracking delivered orders can assist you in servicing future warranty claims by customers.

Review Ratings

Delivered orders mean the customer has experience in buying and using your product. This means they are likely to post a review and rating which you can track.

How to Find Delivered Orders on TEMU App

The TEMU mobile app offers an easy way to track your delivered orders from your smartphone on the go. Follow these steps:

Step 1: Install the Latest App Version

TEMU rolls out app updates periodically with new features and bug fixes. Update your TEMU Seller app to the latest version from Google Play Store or Apple App Store.

Step 2: Sign in to The App

Launch the TEMU app on your mobile and sign in using your registered seller email ID and password.

Step 3: Tap on “Orders”

On the bottom bar of the app homepage, tap on “Orders” to navigate to the orders section of the seller app.

Step 4: Select Order Status

By default, the order section shows all orders arranged chronologically. At the top, there is a filter button. Tap on it to view filter options.

Step 5: Tap on “Delivered”

Under the Status filter, choose the “Delivered” option and tap on the arrow icon to apply this filter.

The app will now display only those orders which have been marked as delivered. You can further sort them by date as per convenience.

Finding Delivered Orders on TEMU Website

Prefer tracking orders on your laptop or PC? Here are the steps to find delivered orders on TEMU website in 2024:

Step 1: Sign in to Seller Account

Visit the website www.temu.com/seller and sign in using registered email address and password set for the TEMU seller account.

Step 2: Go to Orders Section

Once signed in, head to the “Orders” section which can be accessed using the sidebar menu/navigation bar.

Step 3: Click on Delivered Filter

On the orders page, a filter bar allows selecting order time period, status and other parameters. Click on the “Delivered” status from the options.

Step 4: Set Order Date Range

You can further filter orders by delivered date range – selecting previous week, month etc. Choose an appropriate date range if required.

Step 5: Export Filtered Data

To save the filtered order data for tracking, click on the “Export” button to export as CSV or Excel file.

Finding Order Delivery Status on TEMU App

When selling on TEMU, how do you check if an order is delivered or still in transit? Tracking current delivery status is simple:

Step 1 – Open Recent Orders

In My Orders section, tap on “Recent Orders” to see latest orders chronologically.

Step 2 – Identify The Order

Scroll and identify the order you wish to check status for using details like product name, shipping address etc.

Step 3 – Check Status

Against the order will be shown its latest status like Dispatched or Delivered or Refunded etc.

Tracking delivery status per order this way allows taking actions as needed. Multiple shipping carriers are supported by TEMU for tracking movements till final delivery.

Important Delivery Status Types on TEMU

Here are some important order delivery statuses you may encounter as a TEMU seller:

Ordered

Order successfully placed by buyer but yet to be packed for dispatch. Awaiting seller action.

Packed

Seller has packed the product but courier pickup pending for dispatch to customer.

Dispatched

The shipment is picked up by logistics/courier partner from seller for delivery to respective buyer.

Out for Delivery

Shipment reached closest to customer address and out to get delivered to them.

Delivered

Customer has received the product meeting order details and delivery is completed.

Returned

Customer was unsatisfied with product quality or features and has initiated return after delivery.

Return Pickup

Return pickup initiated with logistics partner to bring product back from customer to return center.

Returned Picked Up

Return package is successfully picked up from customer location by logistics company.

Refunded

Upon receiving returned product, seller has processed and provided full refund for the concerned order.

Conclusion

Tracking order delivery status is crucial for sellers on ecommerce platforms like TEMU to provide good service to their customers. By finding orders marked as delivered, sellers can gather customer feedback, manage returns as well service warranty claims.

Both TEMU mobile app and website make it convenient to not just find delivered orders through relevant filters but also check current status of pending orders. Analyzing order delivery patterns over periods allows strategizing to improve dispatch efficiency, logistics performance etc.

With the growth of TEMU market in 2024, more sellers are projected to leverage these options of tracking completed and undelivered orders to scale up their ecommerce operations and revenue.

Common Queries on Finding Delivered Orders on TEMU

Here are some common queries sellers may have on retrieving delivered orders data: