Why Is Black Myth: Wukong Benchmark Tool Not Working? [2024]

Why Is Black Myth: Wukong Benchmark Tool Not Working? The gaming community has been eagerly anticipating the release of “Black Myth: Wukong,” an action RPG that promises to deliver stunning visuals and immersive gameplay inspired by Chinese mythology. To help players assess their system’s capabilities before the game’s launch, the developers released a benchmark tool on Steam. However, some users have reported issues with the tool not working as expected. In this article, we’ll explore potential reasons for these problems and offer solutions to get the benchmark tool running smoothly.

Table of Contents

Understanding the Black Myth: Wukong Benchmark Tool

Before diving into potential issues, it’s important to understand what the benchmark tool is designed to do and how it should function under normal circumstances.

Purpose of the Benchmark Tool

The Black Myth: Wukong Benchmark tool serves several key purposes:

Assess system performance
Allow users to experiment with different graphics settings
Help players determine if their hardware can handle the game
Provide insights for potential hardware upgrades

Normal Functionality

When working correctly, the benchmark tool should:

Install and launch from Steam without errors
Allow users to adjust various graphics settings
Run a series of test scenes to stress the system
Display real-time FPS (frames per second) information
Provide a summary of performance metrics after completion

Common Issues Reported by Users

Several issues have been reported by users attempting to run the Black Myth: Wukong Benchmark tool. Let’s examine some of the most common problems:

Failure to launch
Crashes during startup
Freezes or stuttering during the benchmark
Inaccurate or missing performance metrics
Graphical glitches or artifacts
Inability to change settings

Potential Reasons for Black Myth: Wukong Benchmark Tool Not Working

There can be various reasons why the Black Myth: Wukong Benchmark tool might not be working as expected. Let’s explore some of the most likely causes:

1. System Requirements Not Met

One of the primary reasons the benchmark tool might fail to work is if the user’s system doesn’t meet the minimum requirements. While the exact requirements for the full game may not be finalized, the benchmark tool itself likely has its own set of minimum specifications.

Possible Issues:

Insufficient CPU power
Inadequate GPU capabilities
Not enough RAM
Outdated operating system

2. Outdated Graphics Drivers

Graphics drivers play a crucial role in how games and benchmark tools interact with your hardware. Outdated or corrupted drivers can lead to various issues, including crashes and poor performance.

Symptoms:

Benchmark tool crashes on startup
Graphical glitches or artifacts during the benchmark
Unexpectedly low performance scores

3. Conflicting Software

Sometimes, other software running on the system can interfere with the benchmark tool’s operation. This can include antivirus programs, overlay software, or other utilities that interact with games.

Potential Conflicts:

Antivirus or firewall blocking the tool
GPU overclocking software causing instability
Game overlays (like Steam overlay) interfering with the benchmark

4. Incomplete or Corrupted Installation

If the benchmark tool wasn’t downloaded or installed correctly, it may fail to function properly. This could be due to interrupted downloads, disk errors, or issues with Steam itself.

Signs of Installation Problems:

Missing files or assets
Benchmark tool crashing immediately on launch
Steam reporting download or installation errors

5. Insufficient Storage Space

The Black Myth: Wukong Benchmark tool is noted to be quite large, around 7 GB. If a user’s system is low on storage space, this could prevent the tool from running correctly or cause performance issues.

Related Issues:

Inability to complete the download
Crashes due to lack of space for temporary files
Poor performance due to a nearly full drive

6. Overclocking Issues

For users who have overclocked their CPU or GPU, unstable overclocks can cause issues with the benchmark tool, leading to crashes or unreliable results.

Overclocking-Related Problems:

System instability during the benchmark
Crashes or freezes under heavy load
Inconsistent performance results

7. Windows Updates and Compatibility

In some cases, recent Windows updates or compatibility issues with specific Windows versions could affect the benchmark tool’s functionality.

Potential Windows-Related Issues:

Compatibility mode problems
Recent Windows updates conflicting with the tool
Missing required Windows components or libraries

Solutions and Troubleshooting Steps for Black Myth: Wukong Benchmark Tool

Now that we’ve identified potential reasons for the Black Myth: Wukong Benchmark tool not working, let’s explore some solutions and troubleshooting steps:

1. Verify System Requirements

Check your system specifications against the benchmark tool’s requirements
Ensure your hardware meets at least the minimum specifications
Consider upgrading components if necessary

2. Update Graphics Drivers

Visit the website of your GPU manufacturer (NVIDIA, AMD, or Intel)
Download and install the latest drivers for your specific GPU model
Perform a clean installation of drivers if updating doesn’t resolve the issue

3. Disable Conflicting Software

Temporarily disable antivirus software and firewalls
Close unnecessary background applications
Disable any GPU overclocking software or game overlays

4. Verify Game Files on Steam

Right-click on the Black Myth: Wukong Benchmark tool in your Steam library
Select “Properties” and go to the “Local Files” tab
Click “Verify integrity of game files”
Wait for the process to complete and try running the benchmark again

5. Free Up Disk Space

Ensure you have at least 10-15 GB of free space on the drive where the benchmark is installed
Use disk cleanup tools to free up space if necessary
Consider moving the benchmark to a drive with more free space

6. Reset Overclocks

If you’ve overclocked your CPU or GPU, revert to stock settings
Test the benchmark tool with default hardware settings
Gradually reapply overclocks if the tool works at stock settings

7. Check for Windows Updates

Ensure your Windows installation is up to date
Install any pending updates and restart your system
Check for any known issues with recent Windows updates

8. Run as Administrator

Right-click on the benchmark tool executable or shortcut
Select “Run as administrator”
This can sometimes resolve permission-related issues

9. Disable Fullscreen Optimizations

Right-click on the benchmark tool executable
Go to Properties > Compatibility
Check the box for “Disable fullscreen optimizations”

10. Reinstall the Benchmark Tool

Uninstall the Black Myth: Wukong Benchmark tool from Steam
Restart your computer
Reinstall the benchmark tool from Steam

Advanced Troubleshooting Tips

If the above solutions don’t resolve the issue, you may need to try some more advanced troubleshooting steps:

1. Check Event Viewer

Open Event Viewer in Windows
Look for any error messages related to the benchmark tool
These logs can provide more detailed information about crashes or errors

2. Monitor System Resources

Use tools like MSI Afterburner or HWiNFO to monitor CPU, GPU, and RAM usage
Look for any unusual spikes or bottlenecks during benchmark runs

3. Test with Different API

If the benchmark tool offers different graphics APIs (like DirectX 11, DirectX 12, or Vulkan), try switching between them to see if the issue is specific to one API.

4. Create a New Windows User Account

Sometimes, user account-specific issues can cause problems. Try creating a new Windows user account and running the benchmark tool from there.

5. Perform a Clean Boot

Perform a clean boot of Windows to eliminate any potential software conflicts
This starts Windows with a minimal set of drivers and startup programs

Contacting Support

If none of the above solutions work, it may be time to seek additional help:

Check the Steam Community forums for the Black Myth: Wukong Benchmark tool
Look for official support channels provided by the game developers
Consider reporting the issue to both Steam support and the game developers

When contacting support, be sure to provide:

Detailed description of the problem
Your system specifications
Steps you’ve already taken to troubleshoot
Any error messages or codes you’ve encountered

The Importance of Benchmark Tools

Despite the potential issues, it’s worth emphasizing the value of benchmark tools like the one for Black Myth: Wukong:

They allow players to assess their system’s performance before purchasing the game
Users can experiment with different settings to optimize their experience
They provide valuable data for developers to improve game optimization
Benchmark results can guide decisions about potential hardware upgrades

Conclusion

The Black Myth: Wukong Benchmark tool is an invaluable resource for players looking to assess their system’s capabilities ahead of the game’s release. While issues with the tool can be frustrating, most problems can be resolved through careful troubleshooting.

By following the steps outlined in this article, users should be able to identify and resolve many common issues preventing the benchmark tool from working correctly. Remember that the tool is designed to stress-test your system, so some performance issues during the benchmark may actually be indicative of how the full game will perform.

If you’re unable to get the benchmark tool working despite trying all the suggested solutions, don’t lose heart. The full release of Black Myth: Wukong may have additional optimizations and compatibility improvements. Additionally, your experience with troubleshooting the benchmark tool can be valuable if you encounter similar issues with other games in the future.

Ultimately, the goal is to ensure you have the best possible gaming experience when Black Myth: Wukong is released. Whether that means optimizing your current setup or planning for hardware upgrades, the insights gained from the benchmark tool – once you get it working – can be incredibly valuable.

Remember that game development and PC hardware are both rapidly evolving fields. Stay informed about updates to the benchmark tool, new driver releases, and community discoveries about optimizing performance. With patience and persistence, you’ll be well-prepared to embark on your journey through the mythical world of Black Myth: Wukong when it finally arrives.