TEMU is a popular e-commerce marketplace launched in 2022 that offers extremely affordable prices on a wide variety of products. Within a short time, it has grown rapidly owing to its rock-bottom prices and wide assortment of goods.
However, one common complaint from TEMU users is the amount of emails they receive from the company after making a purchase or even just browsing the site. TEMU sends a high volume of promotional and transactional emails to drive repeat purchases. But many find this email volume overwhelming.
So if you wish to cut down the number of emails TEMU sends you, here is a detailed guide on how to unsubscribe from TEMU emails.
Types of Emails Sent by TEMU
Before learning how to unsubscribe, it is important to understand the main types of emails TEMU sends to customers:
Promotional Emails
These emails inform you about the latest deals, coupons, flash sales and introduce new product arrivals. TEMU sends these frequently, sometimes multiple times a week.
Order Confirmation Emails
Whenever you place an order, TEMU sends an order confirmation email with details of your purchased items, delivery address, payment mode, tracking information etc.
Shipping Notification Emails
Once your order is shipped out, TEMU sends out a shipping confirmation email to let you know your items are on their way along with the tracking number and estimated delivery date.
Customer Satisfaction Surveys
Post delivery, TEMU may send you emails requesting you to fill out a customer satisfaction survey and rate your purchase experience.
Abandoned Cart Reminders
If you add items to your cart but do not check out, you may receive automated abandoned cart reminder emails asking you to complete the purchase.
Recommendation Emails
Based on your purchase and browsing history, TEMU may send personalized product recommendations to encourage more purchases.
Methods to Unsubscribe from TEMU Emails
Now that you know the type of emails TEMU may send regularly, here are the most effective methods to opt out of its mailing list and stop receiving further emails:
1. Unsubscribe Option in Emails
The easiest way to unsubscribe is to use the “Unsubscribe” link at the bottom of TEMU’s emails.
- Open any promotional or transactional email from TEMU and scroll down to the bottom
- Identify the one-click “Unsubscribe” link in fine print
- Click on the unsubscribe link. It will redirect you to a page asking for confirmation
- Confirm that you wish to stop receiving emails
- This will automatically unsubscribe the email ID in use from all TEMU emails
This quick single-step process works for inbox users. But it is ineffective for Gmail app users where the unsubscribe link redirects to browser which is cumbersome. So Gmail users can adopt the next methods.
2. Unsubscribe from Account Settings Page
Every TEMU account has a dedicated “Email Preferences” section to manage email subscriptions. Follow these steps to access it:
- Login to your TEMU account on TEMU.com
- Click on Account icon on top right corner to access My Account
- Under Account Settings, identify “Email Preferences” tab and open it
- On preferences page, under “Promotional Emails” toggle button, switch it Off position
- This will stop all promotional emails from TEMU
- Similarly toggle off Order Confirmation emails or other email types per your requirement
- Changes are saved automatically. Confirm by checking “Email Preferences updated” notice
The Account Settings route is a reliable way to bulk unsubscribe from all TEMU email categories. But you need to manually log in to access this page which makes it less convenient.
3. Use Gmail Unsubscribe Function
For Gmail users, the fastest way to unsubscribe is directly within Gmail instead of clicking TEMU’s email links.
- Open Gmail account and bring up any of TEMU’s email
- At top of email content, click the dropdown arrow next to reply button
- Select “Unsubscribe” option in the dropdown menu
- A pop-up will open asking “Unsubscribe from TEMU?” – Confirm by selecting Unsubscribe
- This will permanently unsubscribe the email ID from that email chain
- Repeat the process for a few more TEMU emails to completely stop emails
Gmail’s built-in one-click unsubscribe works seamlessly without leaving your inbox. Do this method 2-3 times on latest TEMU emails and all emails should stop within 5-7 days.
4. Report TEMU Emails as Spam
If TEMU emails continue despite confirming unsubscription multiple times, adopt the strict approach of reporting its emails as spam directly to Gmail.
- Bring up latest email from TEMU and click dropdown arrow next to Reply
- Choose “Report Spam” option. Confirm by hitting Report Spam button
- Repeat process for 5-6 recent TEMU emails over past 2 weeks
- Gmail will identify TEMU domain as spam source and automatically block future emails
This should completely block TEMU emails from reaching inbox. However, legitimate order confirmation emails may also get blocked. So only do this method if TEMU emails don’t stop through above easier methods.
5. Contact TEMU Customer Service
As a last resort, directly contact TEMU’s customer service if you are unable to unsubscribe from emails through usual methods:
- Launch TEMU Android app or open TEMU.com on browser
- Access Profile > Help Center to open customer service portal
- Locate “Email Preferences” section and open “How do I unsubscribe from emails?”
- Alternatively, search for “unsubscribe from emails” using site search bar
- Open live chat support channel or submit email ticket to customer service
- Explain your issue about inability to stop TEMU emails
- Share your registered email ID and request them to manually remove your email from all mailing lists
Though slightly more tedious, this fail-safe method will ensure TEMU’s support reps manually unsubscribe your email by updating your account preferences internally.
Troubleshooting Tips
Here are some additional troubleshooting tips in case you face any issues while trying to stop TEMU emails:
- Check your email address correctly. A small typo while subscribing means unsubscribe won’t work
- Try unsubscribing through different methods like email link as well as account settings page
- Importantly, allow 5-7 days post unsubscribing for emails to completely stop
- Add TEMU’s domains like TEMU.com, notification.TEMU.com to email contacts list to prevent emails ending up in promotions tab
- If emails don’t stop, follow up with customer service via email or live chat for fastest resolution
- As last resort, report TEMU as spam source directly to Gmail to block emails
Conclusion
I hope this detailed guide covered everything you need to know around how to effectively unsubscribe from overwhelming TEMU emails. The exact method you apply will depend on type of inbox you use.
In summary: Always first try the one-click “Unsubscribe” email link at bottom of TEMU’s emails and allow a few days for changes to reflect. Simultaneously, login into your account settings to toggle email preferences Off for certain categories like promotions.
For Gmail users, utilize Gmail’s seamless “Unsubscribe” feature multiple times on latest emails. If issues persist, do not hesitate to either report emails as spam directly to Gmail or contact TEMU’s customer service to request permanent removal of your email from all subscription lists.
Implement these methods correctly and diligently and you should be able to reliably stop receiving any further emails from TEMU over time.
FAQs
Here are some commonly asked FAQs about unsubscribing from TEMU emails:
Why does TEMU send so many emails?
TEMU sends a high volume of promotional emails to existing customers to drive repeat sales. Email marketing helps them maximize revenue. You may receive multiple emails per week highlighting deals, new products, etc.
What are the types of emails TEMU sends?
The main types are promotional emails, order confirmation emails, shipping notifications, customer satisfaction surveys, abandoned cart reminders, and personalized recommendations.
Does clicking “Unsubscribe” stop all TEMU emails?
Yes, clicking the one-click “Unsubscribe” link at the bottom of any TEMU email will stop all further emails to that email ID. It may take 5-7 days to reflect across all email types though.
Should I contact Customer Service to unsubscribe?
You should first try the easier email unsubscribe link, account preferences and Gmail’s unsubscribe before contacting Customer Service. Reach out to support only if emails don’t stop despite multiple attempts.
What if I accidentally subscribed with an incorrect email ID?
If you made a typo in your email ID while subscribing, you won’t be able to unsubscribe as TEMU will keep sending emails to the wrong ID. Reach out to their support in such cases to remove the invalid email.
Why are TEMU emails going to Promotions tab?
Gmail may categorize TEMU emails as Promotions thinking its commercial content. Ensure TEMU domain is in your email contacts list. Also confirm your primary inbox tab is showing all categories.
Should I report TEMU as spam source to stop emails?
You should report TEMU emails as spam directly to Gmail only as a last option once other unsubscribe attempts fail repeatedly. Spam reporting blocks even important emails so avoid unless necessary.